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Group Reservations

Trip Planners... Would you like to have everyone pay individually for your group rafting trip and still receive our group discounts? Our online system allows you to do this... You just pay for yourself and let everyone else pay on their own. Check out our competitors and you'll see that we make group reservations easiest!

Options for reserving your group rafting adventure:

One payment for the entire group... your group discount is figured automatically on our online system.
Contact us prior to making your reservation by email or phone... we will give you a discount code so everyone will get the appropriate group discount when they add to your trip online. Just email your group with the trip, trip date and group code and they will get the best group discount... and we'll keep your group together in the same rafts.

3 Easy Steps to Reserve Your Trip
1. Check availability - You can do this online by selecting a trip above and press the "new reservation" button. Then select a date. The price will display and you can find out if we have the space available. Our group rates will be applied automatically to the price.

You may also browse our trips from our left navigation panel to get more trip information and then click the "Make Reservation Now" link to reserve that specific trip.

If you are in the initial planning stages for a large group trip, please send us an email to have one of our office staff assist you with holding the date, discount quotes, collecting payments and other group information.

2. Make Payment - You can pay online to immediately confirm your reservation with any major credit card. It's easy and secure!

3. Go Rafting! After your payment is made we will instantly email your confirmation. Details about your trip will be sent in a seperate email a few weeks before your trip. This can be easily forwarded to your group by email. Make sure that everyone in your group knows the trip details prior to driving to our meeting place.

Trips booked within 30 days of trip date require full payment at time of reservation. If you do not have a credit card to make payment, we will hold your space for 7 days until payment is sent by check to our office. When we receive payment, your reservation is confirmed. Call 1-800-229-8735 to book your trip without a credit card.

Last minute reservations are possible up to the day before trip date when paid by credit card and we have available space. Payment on the day of the trip is usually not possible.

Payments
We accept all major credit cards, personal checks, and money orders.

You can shop at www.earthtrekexpeditions.com with confidence. We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

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128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
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For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy .

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Cancellations

In order for us to plan for your river trip we encounter costs well in advance of the trip date which are not refundable to us if participants cancel their confirmed reservations.

There are no refunds within 30 days of your scheduled trip.

If you must cancel your reservation after the rescission period described above, your cancellation fee will be determined according to the schedule below. We regret we cannot make exceptions to the cancellation policy for any reason, including foul weather, poor air quality, wildfire activity, acts of terrorism, civil unrest or personal emergencies. There is no refund for arriving late or leaving a trip early. For these reasons, we strongly urge you to consider purchasing a travel protection plan.

DATE OF CANCELLATION	CANCELLATION FEE
30 or more days prior to your trip	$15/person
29 to 3 days prior	Payment* can be transferred to another trip within the same year (or to a credit account for the following year) for $15/person transfer fee. No refund.
2 days or less prior	50% of the trip cost* can be credited to another trip (within the same year). No refund.
Late arrivals or “no shows”	No refund or credit * Rental tents cannot be refunded or credited towards another trip unless your reservation is cancelled at least 30 days in advance.

If EarthTrek Expeditions/OARS cancels your trip we will refund to you all payment made to us.

Please make sure that you, and everyone in your party understands our cancellation policy before making a reservation. Also understand that when a reservation is made with EarthTrek Expeditions it is a commitment for us to hold space for you and possibly turn others away from that particular trip date. If you decide to cancel, it can be difficult for us to rebook a trip, especially cancellations close to the departure date. With this in mind the following cancellation/refund policy must be strictly adhered to.

Participant Responsibility

Participants must realize that there are certain risks involved with any outdoor activity such as whitewater rafting. These risks include but are not limited to loss of personal property, bodily injury and death. You will be required to sign an assumption of risk form and liability release form before you embark on your trip.

It is the responsibility of the person reserving or organizing a group to make sure that everyone is given a copy of all information provided by EarthTrek Expeditions, Inc. concerning any river trip with EarthTrek Expeditions, Inc. This includes but is not limited to trip information, cancellation policy, liability information and physical requirements for participation on your selected trip.

EarthTrek Expeditions, Inc. reserves the right to refuse service to any participant or group which arrives for a trip improperly prepared, physically unfit, under the influence of drugs or alcohol, without required experience (where applicable), or for any reason that poses a threat to the safety or well being of our staff and other guests. In such cases no refunds or credits will be given.

El Dorado County Notice

The South Fork of the American River in its natural state would not have sufficient flows during the summer to support rafting or other floating activities as they are known today. Adequate flows for rafting result from hydroelectric releases from facilities located at Chili Bar and above. These releases are made for power generation and are not subject to the control of El Dorado County or commercial rafting companies operating under permits from El Dorado County.

EarthTrek Expeditions, Inc. is a member of America Outdoors Association