(800) 229-8735

Group Reservations

Trip Planners... Would you like to have everyone pay individually for your group rafting trip and still receive our group discounts? Our online system allows you to do this... You just pay for yourself and let everyone else pay on their own. Check out our competitors and you'll see that we make group reservations easiest!

2014 Release of liability waiver form - all rafters under the age of 18 must have a waiver filled out to raft. If their parent or legal gaurdian is not on the trip it must be printed and brought along

How to Make a Reservation for a Large Group
Click here to find out helpful hints on planning your large group trip.

Options for reserving your group rafting adventure:

One payment for the entire group... your group discount is figured automatically on our online system.
Contact us prior to making your reservation by email or phone... we will give you a discount code so everyone will get the appropriate group discount when they add to your trip online. Just email your group with the trip, trip date and group code and they will get the best group discount... and we'll keep your group together in the same rafts.
For individuals without internet... call our toll free number during business hours and add to the group that you've already started online. Our sales reps are available during regular office hours.

3 Easy Steps to Reserve Your Trip
1. Check availability - You can do this online by selecting a trip above and press the "new reservation" button. Then select a date. The price will display and you can find out if we have the space available. Our group rates will be applied automatically to the price.

You may also browse our trips from our left navigation panel to get more trip information and then click the "Make Reservation Now" link to reserve that specific trip.

If you are in the initial planning stages for a large group trip you can fill out our request a quote form to have one of our office staff assist you with holding the date, discount quotes, collecting payments and other group information.

2. Make Payment - You can pay online to immediately confirm your reservation with any major credit card. It's easy and secure!
We also accept individual checks by mail for trips booked more than 15 days prior to the trip date

3. Go Rafting! After your payment is made we will email your confirmation along with details about your trip. This can be easily forwarded to your group by email. You can also download trip info from our site for each trip. Make sure that everyone in your group knows the trip details prior to driving to our meeting place.

Trips booked within 30 days of trip date require full payment at time of reservation. If you do not have a credit card to make payment, we will hold your space for 7 days until payment is sent by check to our office. When we receive payment, your reservation is confirmed. Call 1-800-229-8735 to book your trip without a credit card.

Last minute reservations are possible up to the day before trip date when paid by credit card and we have available space. Payment on the day of the trip is usually not possible.

Payments
We accept all major credit cards, personal checks, and money orders.

You can shop at www.earthtrekexpeditions.com with confidence. We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
Industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy .

www.earthtrekexpeditions.com is registered with the Authorize.Net Verified Merchant Seal program.

Cancellations

In order for us to plan for your river trip we encounter costs well in advance of the trip date which are not refundable to us if participants cancel their confirmed reservations. If you cancel less than 30 days before the trip date we cannot refund your payment. You may find someone else to take your place for no extra charge or penalty as long as you notify us in advance of trip date. Please make everyone in your group aware of our policy before collecting money. Our policy for cancellations is as follows.

If EarthTrek Expeditions cancels your trip we will refund to you all payment made to us.

Please make sure that you, and everyone in your party understands our cancellation policy before making a reservation. Also understand that when a reservation is made with EarthTrek Expeditions it is a commitment for us to hold space for you and possibly turn others away from that particular trip date. If you decide to cancel, it can be difficult for us to rebook a trip, especially cancellations close to the departure date. With this in mind the following cancellation/refund policy must be strictly adhered to.

If you must cancel your reservation more than 60 days prior to the trip departure date, you will receive a full refund less a $25 per person cancellation service charge.
If you cancel from 31-60 days prior to the trip departure date, you will receive a full refund less a $50 per person cancellation service charge.
If you cancel from 30-8 days prior to trip departure you will receive a refund of 50% of the trip cost.
For cancellations 7 days or less prior to the trip departure date, all trip fees are forfeited. You may substitute another person with no penalty.

Non Performance

If we cancel your trip due to insufficient reservations, we will refund your money in full. Refunds will be limited to the actual money paid to EarthTrek Expeditions, Inc. not any additional expenses or costs incurred by the trip member.

Please be aware that we require a total of 4 paying persons to run our trips. If you book online for fewer than 4 persons and we don't add anyone else, we reserve the right to cancel your trip or book you with someone else. This can be done last minute.

To avoid this possibility always try to add a few persons to your trip so you have the minimum of 4 persons on your own.

Participant Responsibility

Participants must realize that there are certain risks involved with any outdoor activity such as whitewater rafting. These risks include but are not limited to loss of personal property, bodily injury and death. You will be required to sign an assumption of risk form and liability release form before you embark on your trip.

It is the responsibility of the person reserving or organizing a group to make sure that everyone is given a copy of all information provided by EarthTrek Expeditions, Inc. concerning any river trip with EarthTrek Expeditions, Inc. This includes but is not limited to trip information, cancellation policy, liability information and physical requirements for participation on your selected trip.

EarthTrek Expeditions, Inc. reserves the right to refuse service to any participant or group which arrives for a trip improperly prepared, physically unfit, under the influence of drugs or alcohol, without required experience (where applicable), or for any reason that poses a threat to the safety or well being of our staff and other guests. In such cases no refunds or credits will be given.

El Dorado County Notice

The South Fork of the American River in its natural state would not have sufficient flows during the summer to support rafting or other floating activities as they are known today. Adequate flows for rafting result from hydroelectric releases from facilities located at Chili Bar and above. These releases are made for power generation and are not subject to the control of El Dorado County or commercial rafting companies operating under permits from El Dorado County.

EarthTrek Expeditions, Inc. is a member of America Outdoors Association