(800) 229-8735

For special groups and events: Please contact us if you would like to make a reservation and we can assist you in the next steps.

To make a regular rafting/camping trip reservation you will need to make your reservation through the OARS website (www.oars.com).

Payments

We accept all major credit cards and personal checks

You can shop at www.earthtrekexpeditions.com with confidence. We have partnered with Authorize.Net , a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

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Rafting Trip Cancellations:

Please make sure that you, and everyone in your party understands our cancellation policy before making a reservation. Also understand that when a reservation is made with EarthTrek Expeditions/OARS it is a commitment for us to hold space for you and possibly turn others away from that particular trip date. If you decide to cancel, it can be difficult for us to rebook a trip, especially cancellations close to the departure date. With this in mind the following cancellation/refund policy must be strictly adhered to.

Your payment is fully refundable for 48 hours, less a 5% credit card processing fee, after making your reservation when you reserve a trip 7 days or more prior to departure.

If you must cancel your reservation after the rescission period described above, your cancellation fee will be determined according to the schedule below. We regret we cannot make exceptions to the cancellation policy for any reason, including foul weather, poor air quality, wildfire activity, acts of terrorism, civil unrest or personal emergencies. There is no refund for arriving late or leaving a trip early. For these reasons, we strongly urge you to consider purchasing a travel protection plan.

DATE OF CANCELLATION	CANCELLATION FEE
30 or more days prior to your trip	$15/person
29 to 3 days prior	Payment* can be transferred to another trip within the same year (or to a credit account for the following year) for $15/person transfer fee. No refund.
2 days or less prior	50% of the trip cost* can be credited to another trip (within the same year). No refund.
Late arrivals or “no shows”	No refund or credit * Rental tents cannot be refunded or credited towards another trip unless your reservation is cancelled at least 30 days in advance.

Please make sure that you, and everyone in your party understands our cancellation policy before making a reservation. Also understand that when a reservation is made with EarthTrek Expeditions it is a commitment for us to hold space for you and possibly turn others away from that particular trip date. If you decide to cancel, it can be difficult for us to rebook a trip, especially cancellations close to the departure date. With this in mind the following cancellation/refund policy must be strictly adhered to.

Participant Responsibility

Participants must realize that there are certain risks involved with any outdoor activity such as whitewater rafting. These risks include but are not limited to loss of personal property, bodily injury and death. You will be required to sign an assumption of risk form and liability release form before you embark on your trip.

It is the responsibility of the person reserving or organizing a group to make sure that everyone is given a copy of all information provided by EarthTrek Expeditions, Inc. concerning any river trip with EarthTrek Expeditions, Inc. This includes but is not limited to trip information, cancellation policy, liability information and physical requirements for participation on your selected trip.

EarthTrek Expeditions, Inc. reserves the right to refuse service to any participant or group which arrives for a trip improperly prepared, physically unfit, under the influence of drugs or alcohol, without required experience (where applicable), or for any reason that poses a threat to the safety or well being of our staff and other guests. In such cases no refunds or credits will be given.

El Dorado County Notice

The South Fork of the American River in its natural state would not have sufficient flows during the summer to support rafting or other floating activities as they are known today. Adequate flows for rafting result from hydroelectric releases from facilities located at Chili Bar and above. These releases are made for power generation and are not subject to the control of El Dorado County or commercial rafting companies operating under permits from El Dorado County.